Inhoud
Objectives:
- Understand the cabin crew profession, its origins and current practices
- Identify aircraft types and relevant cabin crew functions
- Manage passenger interactions in a variety of circumstances
- Recall emergency and safety procedures
Topics:
- Introduction to the airline industry and aircraft
- Crew member coordination and communication
- Customer service and managing passenger interactions
- Safety and emergency procedures
Doelgroep
- Aspiring cabin crew members
- Customer Service Professionals
- ...
Toelatingsvoorwaarden
Secundary School
Locatie opmerkingen
Classes are online.
KMO-portefeuille
Deze vorming komt in aanmerking voor steun via KMO-portefeuille. Het erkenningsnummer van Thomas More is DV.O102068, deze vorming valt onder de categorie 'Specifieke beroepsgerichte competenties'. Klik hier voor meer informatie.