Trainings and Workshops

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521 results found

Vorming

Ontdek hoe je manuele technieken in de stemtherapie kan inzetten. Je maakt kennis met verschillende methodes en oefent ze in onder begeleiding van experten. Je verstevigt ook je theoretische basis om zo onderbouwde keuzes te kunnen maken. Via thuisopdrachten maak je meteen de transfer naar je eigen praktijk.

Antwerpen
19/09/2024 - 14/02/2025
09:30 - 16:30

Op datum

Training

With more than 1 billion international trips each year, the travel industry offers travel professionals excellent business opportunities. This course will help you take advantage of these opportunities by improving your skills in supervising and managing people and by building business relationships based on win-win negotiating strategies. Learn how to be competitive by developing new products and market them effectively. You will also gain insight on agency accounting procedures to build business plans that lead to good financial health.

Online

Continuous

Training

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travellers fulfil necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.

Online

Continuous

Training

With over 52 million tons of cargo shipped annually, the air cargo industry is the place to be. Prepare yourself to work in the industry with this comprehensive course. You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more. This course is mandated for IATA Cargo Agents in accordance with the IATA Cargo Agency Resolutions.

Online

Continuous

Training

This interactive e-learning course will teach you how to price journeys for all types of fares using the Global Distribution Systems (GDS). You will have hands-on practice using the interactive GDS simulation tool, which will help you analyze GDS displays relevant to mileage system pricing; read, interpret, and apply mileage and routing fare rules; and issue tickets. The simulation training is supported by an interactive workbook and reference notes on GDS commands, maps and key journey pricing terms and definitions.

Online

Continuous

Training

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, gain the skills to process ticket exchanges and reissues, and understand how industry regulations affect your travel operations.

Online

Continuous

Training

This course will provide you with an overview of the air transportation system that illustrates the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services.

Online

Continuous

Training

Today’s travelers are better informed about geography. They expect their travel consultant to have more information and knowledge about travel geography than they do. Continually learning as much as possible about geography to stay current is probably the most important investment for travel professionals. By studying this course you will gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.

Online

Continuous

Training

Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. Frontline airline customer service professionals, such as ticket reservation staff, check-in and gate agents, and cabin crew, work in one of the most dynamic industries. In this course, we will examine how the Internet, social media and new technologies are changing airline customer service. We will discuss several examples of how airlines are keeping up with these changes to meet customer needs and stay competitive.

Online

Continuous

Vorming

Ontdek onze e-module en transformeer je onderwijs! In slechts één uur maak je als leerkracht of docent (in opleiding) kennis met de rijke diversiteit van onze samenleving. Leer hoe je op een sensitieve en inclusieve manier met deze superdiversiteit kunt omgaan en krijg praktische tips voor je onderwijs.

Online
03/07/2024 - 30/06/2025
09:00 - 15:30

Doorlopend

Training

Highly recommended for students enrolled in the Microcedentials course - Toerisme Fundamentals. In this course you will learn about customer service in the travel industry highlighting its importance in retaining current business while attracting new business.

Online
04/07/2024 - 31/08/2025
00:00 - 00:00

Continuous

Vorming

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations. This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world?s leading airlines.

Online
04/07/2024 - 31/08/2025
00:00 - 00:00

Doorlopend